Online Solutions

Proven benefits when implementation is tailored to a company’s specific context.

To reap the full benefits of online booking, companies require a tailored strategy and thorough implementation plan. Online booking tools (OBTs) are used increasingly by companies wishing to minimize costs while providing convenient booking features for travelers.

Many factors influence online adoption, from the macro-economic context to organizational culture, but high adoption rates are possible, particularly when a comprehensive implementation strategy is implemented.

Companies also need to carefully consider the trade-offs involved in using a single OBT or best-in-market OBTs regionally or locally, as well as whether to source directly or use reseller agreements.

Carlson Wagonlit Travel Belgium offers several possibilities for customers who want to book their travel themselves online. Which product is most suitable for your company depends on your company profile and processes, the number of employees and the number of trips booked yearly. After an intake, our Sales Department can advise you about the best solution for your company.

You can read about our online booking products below :

CWT Connect Now - for small and medium businesses

The online booking tool CWT Connect Now is designed for small and medium businesses. Via one single web address business travellers can easily book air tickets, hotel rooms and rental cars. CWT Connect Now online users have direct access to their travel schedules, 24 hours a day, 7 days a week.

Companies without complex travel policies and supplier agreements can already use the booking website within a few working days after signing in.

- Friendly and easy to use interface.

- Access to Air, Car, Hotel rates (public, promotional and especially CWT negotiated rates)

- Air availability displayed in on screen to benchmark regular airlines fares and low cost carriers.

- Easy monitoring and creation of the passengers profile;

- A low fixed price for travel booked online;

- Offline services; for complex travel or requests, a team of CWT staff is at your disposal.

CWT Connect Business – Online solutions for medium or large companies

CWT Connect Business addresses medium-sized or large companies that want a individually tailored online solution. The Online booking tool will be integrated in the CWT Portal.

This extensive CWT Portal has been designed to offer an integrated approach to manage your travel programs online. Thanks to the sophisticated technology, the CWT Portal can be used by the traveller, the travel booker and travel manager and can be fully customized following the company requirements.

The online booking tool will be configured with the company travel policies and negotiated rates. The company's negotiated rates will always be compared with the CWT and published rates, therefore guaranteeing that the best rate is always applied when booking flights, hotels or rental cars.

Through an integrated online booking tool, managers, travel arrangers and travelers can order their flight or rail tickets, rental cars and hotels in compliance with their travel policy. In addition, they can, depending on their access authorization defined by the client, access CWT's management information system (MIS) or watch and check bookings and invoices.

CWT Portal main features :

- Pre-trip Services: traveller information such as schedules, destination and airport guides;

- Booking Services: A choice between several booking possibilities

- On trip Services: individual itineraries;

- Post trip Services: online access to management information;

- General Services ; general information about Carlson Wagonlit Travel.

Interested in information about online solutions ?

If you would like more information about one of our online solutions, our sales department would be glad to call you back immediately during office hours (Mon/Fri from 09:00 AM - 5:30 PM).
Please email to sales@carlsonwagonlit.be or call +32 2 258 11 46.

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