Belgium


 

Professional Consulting

   
* CWT Account Management & Consulting :
The Account Manager is the main focal point between CWT and his customer. The Account Manager is involved in the rollout of the service and will analyse your travel spent. In order to optimize your travel budget, he/she will set up a business plan and negotiate with the different suppliers. The Account Manager will take full responsibility for the account, supported by each department within CWT, to respond immediately to your needs ensuring that actions will be implemented with efficiency. He will ensure the proactive follow-up of the Business Plan and will guide you towards the most efficient service.
 

CWT Solutions Group
The consulting organization of Carlson Wagonlit Travel with global reach. CWT Solutions Group can evaluate and recommend best-in-class solutions and apply them to improve the traveler experience, as well as assist in recommending strategies for cost take-out in corporate travel management programs. The group secures savings on business travel costs through sourcing and program optimization on behalf of both CWT corporate travel agency clients, as well as other agencies’ clients. The Solutions Group has dedicated consultants in every major region of the world with diverse, experienced backgrounds in travel management, consulting and information technology, ensuring expertise on the ground in each market. The CWT Solution Group consults for seven of the top 20 companies on the Corporate Travel 100, as named by business Travel News. Its client base represents $ 11 billion in annual air volume. This activity represents a fast growing part of CWT’s business.
 

CWT Online Implementation Group - the experts for online strategies
In 2005, CWT created the CWT Online Implementation Group to assist clients in the definition and development of their online strategy all the way to implementation and adoption. The new division acts throughout Europe and consults companies in the process of implementing and realizing their online strategies. The Online Implementation Group's portfolio also comprises - in addition to technology and organizational consulting - training of employees in order to increase the adoption rate of online booking tools.